Close Menu
Pet Business World
  • Trade News
    • Distributors
    • International
    • Legislation
    • Manufacturers
    • Other trades
    • Retailers
  • New Products
    • Birds
    • Cats
    • Dogs
    • Small Animals
  • Features
    • Industry Experts
    • Retailer profiles
  • Aquatics
  • Columnists
    • Newshound
    • Reptile Trade Views
  • People
  • Magazines
    • March 2025
    • February 2025
    • January 2025
    • December 2024
    • November 2024
    • October 2024
  • Classifieds
  • Trade Directory
  • Advertise
  • Email Newsletters
  • Subscribe
Facebook X (Twitter)
  • FREE Email Newsletters
  • About Us
  • Advertise
  • Contact Us
  • Free Magazine Subscriptions
X (Twitter) Facebook
Pet Business World
  • Trade News
    • Distributors
    • International
    • Legislation
    • Manufacturers
    • Other trades
    • Retailers
  • New Products
    • Birds
    • Cats
    • Dogs
    • Small Animals
  • Features
    • Industry Experts
    • Retailer profiles
  • Aquatics
  • Columnists
    • Newshound
    • Reptile Trade Views
  • People
  • Magazines
    1. May 2025
    2. April 2025
    3. March 2025
    4. February 2025
    5. January 2025
    6. December 2024
    Featured

    PBW News – May 2025

    By David ReesMay 13, 2025
    Recent

    PBW News – May 2025

    May 13, 2025

    PBW News – April 2025

    April 24, 2025

    PBW News – March 2025

    March 11, 2025
  • Classifieds
  • Trade Directory
Pet Business World
Retailers

The only way is zero plastic

Rachel WoodBy Rachel WoodOctober 23, 20194 Mins Read
Facebook Twitter LinkedIn Email
Share
Facebook Twitter LinkedIn Email

Pets Pantry, in Stockton Heath, Cheshire, believes it is the first UK pet store to offer a zero-waste pet food refill station. Here, Karen Dutton Hodgkins, founder and managing director, shares her motivation and experience with pbwnews readers

We are so excited to have launched our newest project, which is part of our quest to reduce our use of single-use plastic – we have now introduced a zero-waste pet food refill station, where customers can come in with their own containers and fill up with their favourite pet and wildlife foods.

In the Eighties, we had large seed bins in the shop from which customers could scoop their own pet foods into paper bags.

Then along came plastic options and like all shopkeepers, we were told this was the way forward. So our packing room grew busier and we cleared out the seed bins and put in more shelves to display our own pre-weighed pet and wildlife foods. Sadly, as we all know now, this was not the solution and too many single-use plastics are clogging up our oceans and harming fish and birdlife along with our planet.

width="570"
The team in front of the zero-waste pet food refill station

It is great that there are so many zero-waste human food shops popping up across the UK, but we believe that we are the first pet store to introduce a zero-waste refill option for pet food.

Even though we have always recycled and re-used our waste, we want to go that step further and ultimately try to reduce all our single-use plastic. This is now available in store and our official launch on August 27 gave customers an opportunity to sample the dispensers and come and celebrate with us on what we see as a unique opportunity within a pet store.

The response from our customers thus far has been very positive as they, like us, want to include their pet purchases in helping to protect the planet for the future.

We have made a considerable investment in this new concept, with a specialist zero-waste weighing system and state-of-the-art food dispensers. This process will integrate with our EPOS till and provide a self-service system that will be seamless, slick and quick, and allows customers to move through the till with their zero-waste containers with just the click of barcode.

Remembering to bring a container with you when you go shopping will take some getting used to, but like Bags for Life, we can adapt when we need to.

We have also introduced a deposit jar scheme to start customers off if they would prefer. It is a £1 deposit per container that can be re-used over and over.

There will be a transition period as customers adjust, but the feedback we are getting from customers indicates that they are already on board.

This is only the start of our roll-out to reduce our single-use plastic, and we will be looking at all areas, section by section, to see what other changes can be made. We hope all our customers will be as excited as we are about this new concept of the zero-waste refill station.

Karen – who opened the shop in 1980 and was joined seven years later by husband Gary – outlines their plans for the future

As PetQuip pet retailer silver winner in 2017 and Warrington’s retailer of the year winner in 2018, we feel we are trail-blazing with this new concept of zero-waste, self-service.

In October 2020, we will be celebrating our 40th anniversary and our aim is to have ceased using single-use plastic by the date.

width="450"
Karen with husband Gary receiving their PetQuip pet retailer silver award

Initially, we had a single-floor shop and now we have a two-storey shop, plus a warehouse at the rear with parking. Many customers collect their bulk purchases from the rear, having ordered online for click & collect.

We have always tried to move with the times, from our retail EPOS systems to our online shopping cart (www.petspantry.uk), showing all our 10,000 lines.

We pride ourselves for remaining on the high street and embracing the internet and shipping goods daily nationwide.

Our shop is always busy, and our warehouse is constantly receiving goods as well as packing goods, ready to be couriered throughout the UK.

The popularity of our family-owned business has remained over these years due to our large buying power, keen prices and a local, friendly, qualified team, who really know what they are talking about when it comes to pet and wildlife care.

Share. Facebook Twitter LinkedIn Email
Previous ArticleYou goanna eat that?
Next Article Trudie to the rescue!
Rachel Wood

Rachel Wood, graphic designer. More than 40 years ago, I was one of the first females to be offered an apprenticeship within the printing industry. I've worked on record sleeves, DVD covers and various magazines throughout my career. In my spare time I collect movie posters and attend comic cons, I keep fit (and sane) with gardening and strength & conditioning training.

Read Similar Stories

Retailers

Edinburgh pet shop claims win in national spring campaign

May 15, 2025
Retailers

Lake District pet food brand launches mountain rescue partnership

May 1, 2025
Retailers

Cornish retailer to sponsor charity celebration

April 25, 2025
Most Read

Finalists announced for PIF Innovation Award

May 16, 2025

Pedigree Wholesale launches new ordering app

May 16, 2025

Vital Pet Group becomes UK distributor for Bark

May 16, 2025
© 2024 Lewis Business Media. All Rights Reserved.
Lewis Business Media, Suite A, Arun House, Office Village, River Way, Uckfield, TN22 1SL

Privacy Policy | Cookie Policy | Terms & Conditions

  • OvertheCounter
  • Pest Magazine

Type above and press Enter to search. Press Esc to cancel.

We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. By clicking “ACCEPT ALL”, you consent to the use of ALL the cookies. However, you may visit "Cookie Settings" to provide a controlled consent.
Cookie SettingsREJECT ALLAccept All
Manage consent

Privacy Overview

This website uses cookies to improve your experience while you navigate through the website. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. We also use third-party cookies that help us analyze and understand how you use this website. These cookies will be stored in your browser only with your consent. You also have the option to opt-out of these cookies. But opting out of some of these cookies may affect your browsing experience.
Necessary
Always Enabled
Necessary cookies are absolutely essential for the website to function properly. These cookies ensure basic functionalities and security features of the website, anonymously.
CookieDurationDescription
AWSALBCORS7 daysThis cookie is managed by Amazon Web Services and is used for load balancing.
cookielawinfo-checkbox-necessary1 yearSet by the GDPR Cookie Consent plugin, this cookie is used to record the user consent for the cookies in the "Necessary" category .
PHPSESSIDsessionThis cookie is native to PHP applications. The cookie is used to store and identify a users' unique session ID for the purpose of managing user session on the website. The cookie is a session cookies and is deleted when all the browser windows are closed.
Others
Other uncategorized cookies are those that are being analyzed and have not been classified into a category as yet.
CookieDurationDescription
AWSALB7 daysAWSALB is a cookie generated by the Application load balancer in the Amazon Web Services. It works slightly different from AWSELB.
explat_test_aa_weekly_lohp_2021_week_4517 days 8 hoursNo description
ppwp_wp_session30 minutesNo description
tk_ai14 daysGathers information for WordPress by themselves, first party analytics tool about how WP services are used. A collection of internal metrics for user activity, used to improve user experience.
tk_qssessionGathers information for WordPress by themselves, first party analytics tool about how WP services are used. A collection of internal metrics for user activity, used to improve user experience.
Advertisement
Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. These cookies track visitors across websites and collect information to provide customized ads.
CookieDurationDescription
OAGEOsessionOpenX sets this cookie to avoid the repeated display of the same ad.
OAID1 yearThis cookie is set when an AdsWizz website visitor have opted out the collection of information by AdsWizz service or opted to disable the targeted ads by AdsWizz.
Analytics
Analytical cookies are used to understand how visitors interact with the website. These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc.
CookieDurationDescription
_ga2 yearsThe _ga cookie, installed by Google Analytics, calculates visitor, session and campaign data and also keeps track of site usage for the site's analytics report. The cookie stores information anonymously and assigns a randomly generated number to recognize unique visitors.
_gat_gtag_UA_31822138_71 minuteSet by Google to distinguish users.
_gid1 dayInstalled by Google Analytics, _gid cookie stores information on how visitors use a website, while also creating an analytics report of the website's performance. Some of the data that are collected include the number of visitors, their source, and the pages they visit anonymously.
tk_lr1 yearThe tk_lr is a referral cookie set by the JetPack plugin on sites using WooCommerce, which analyzes referrer behaviour for Jetpack.
tk_or5 yearsThe tk_or is a referral cookie set by the JetPack plugin on sites using WooCommerce, which analyzes referrer behaviour for Jetpack.
tk_r3d3 daysJetPack installs this cookie to collect internal metrics for user activity and in turn improve user experience.
SAVE & ACCEPT
Powered by CookieYes Logo