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Pet Business World

Privacy Policy

1. Introduction

This website is made available to you by Lewis Business Media Ltd (“Lewis Business Media”, “we”, “our” or “us”) (the “Website”). This privacy policy outlines how we may use your personal information and forms part of the Terms of Use of the Websites.

“Personal information” refers to any information which refers to you personally such as your name, e-mail address and postal address. Please read this privacy policy to understand how we use your personal information after it has been collected by us.

This Privacy Policy may be updated from to time. The date of the most recent revisions will appear on this page so please visit this Privacy Policy regularly.

2. When do we collect data?

We may collect personal information from you when you do the following through our Websites:

  • order products and subscriptions from us;
  • register as a user on one or more of our Websites;
  • register to receive our newsletters; and
  • contact us with a question or complaint.

We also collect certain information automatically about visitors to our Websites, as described in our Cookie Policy.

3. What personal information do we collect from you?

The personal information we may collect from you includes your:

  • name;
  • postal address;
  • phone number (land line, mobile and fax);
  • credit or debit card details; and
  • email address.

4. What do we do with your personal information?

When you give us any personal information as indicated above, we use your personal information to:

  • enable you to use any services that we may from time to time provide through the Websites;
  • enable you to become a registered user on one or more of our Websites;
  • process your transaction or subscription and correspond with you accordingly;
  • provide you, in accordance with your communications preferences, with information about our products and services, our latest news or special offers which may be of interest to you;
  • track activity on our Websites for market research purposes so that we can improve the usefulness and content of the Websites but, in carrying out such activity, we use the personal information in aggregate and on an anonymous basis;
  • and for Website administration (including enabling us to respond to any comments on the Websites or feedback you may give us).


5. To whom do we pass your personal information?

We will only disclose personal information to government bodies and law enforcement agencies, successors in title to our business and suppliers we engage to process data on our behalf.

6. International transfers of personal information

On the basis that the Internet is a global environment, using the Internet to collect and process personal data necessarily involves the transmission of data across international boundaries. In particular, we will hold your personal information in the UK, and we may transfer it to Hungary, or the USA to a service provider who may host the Websites or email newsletter services and store personal information on our behalf.

While some territories outside the European Economic Area may not have laws which provide the same level of protection for personal information as those inside the European Economic Area, we will ensure that your personal information is protected in accordance with this Privacy Policy wherever it is processed by us.

By browsing the Websites and submitting personal information to us, you acknowledge our processing of your personal information on this basis.

7. Linking to other websites

The Websites contains hyperlinks to websites owned and operated by third parties. These websites have their own privacy policies and we urge you to review them. They will govern the use of personal information you submit whilst visiting these websites. We do not accept any responsibility or liability for the privacy practices of such third party websites and your use of such websites is at your own risk.

8. IP Addresses

We study visitor trends since we are interested in the successful dissemination of information through the Websites. Our server creates log files of information such as the Internet Protocol (IP) address from your network, what pages were explored and the length of your visit. Analysis software is used to generate reports which help us to learn more about how we can enhance your experience with the Websites. This information is not used to develop a personal profile of you. The log files are regularly purged.

An IP address is a number designated for your computer by your Internet service provider to provide access to the Internet. We may use your IP address to gather aggregate information on use. But we will only be able to identify you individually if we have the means of linking the IP address to you as a particular user. This usually requires access to additional information which we do not seek.

9. Your right to see your personal information

You have the right to request a copy of the personal information that we hold on you and to have any errors in that information corrected. We may charge a small fee for such requests where this is permitted under applicable law You also have the right to ask us to stop processing your personal information on compelling legitimated grounds. You can exercise these rights by contacting us using the details provided below.

How to contact us

If you have any questions about this Privacy Policy at any time, please contact us using the following details:

The data controller of personal information collected about you through this Website is Lewis Business Media Business Media Ltd, a limited liability company registered in England and Wales (registered number is 07936273) whose registered office is at Lewis Business Media Ltd, Suite A, Arun House, Office Village, River Way, Uckfield, TN22 1SL.

You can write to us at the address above (marked for the attention of the Company Secretary or e-mail us at: [email protected]

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© 2026 Lewis Business Media. All Rights Reserved.
Lewis Business Media, Suite A, Arun House, Office Village, River Way, Uckfield, TN22 1SL

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