Natures Menu has won a Feefo Gold Trusted Service Award 2019, an independent seal of excellence that recognises businesses that go above and beyond in delivering outstanding customer service.
Trusted Service is awarded to businesses that use Feefo to collect genuine reviews and insights from verified customers.
Natures Menu collected 2,939 ‘5’ reviews last year, achieving a Feefo service rating of 4.8 out of 5 from customers.
Craig Taylor, Natures Menu managing director, said: “It’s a fantastic achievement to receive this award from Feefo for the third year running and to be recognised for delivering an exceptional service to our customers. Having been operating for 37 years, Natures Menu has always worked hard to ensure our customers receive the best service possible.
“Our team of trained experts, all qualified in raw advisor training, listen, understand and respond to their customer needs and constantly strive to make the whole customer experience as enjoyable and effortless as possible. Well done to the whole team here at Natures Menu and thank you to all our customers for taking the time to leave their reviews.”
Natures Menu specialises in raw dog and cat food made with fully-traceable quality meats and fish, blended vegetables, fruits and healthy carbohydrates, and uses British suppliers and ethical product sources wherever possible.