GoCompare has produced a ranking of the most popular pet insurance firms as part of its inaugural People’s Choice Awards.
Nearly 4,000 pet owners from across the UK were asked about their pet insurance provider as part of the awards process. Respondents were asked to rate the trust they had in the company, the likelihood of being recommended to friends and family, the level of customer service and satisfaction received, rewards offered, as well as how innovative the insurer was in terms of technology and product offering.
The companies consumers rated ‘excellent’ or ‘outstanding’ in at least one of the categories are:
> 4Paws Pet Insurance
> Admiral
> Agria
> Animal Friends
> Argos
> Bought By Many
> Cover My Pet
> DirectLine
> Healthy Pets
> More Than
> PDSA
> Petplan
> Sainsburys Bank
> Tesco Bank
Hannah Isitt, pet insurance expert at GoCompare, said: “At GoCompare, we see ourselves as a consumer champion, and so we designed these awards to provide an unbiased review of the pet insurance providers, as voted for by the consumer.”
According to GoCompare’s research, 76% of consumers trusted their pet insurance provider and a similar number have confidence that their pet insurance product will protect their pets well. An average of 66% of consumers also believe the customer service of their pet insurance provider is excellent.
The average pet insurance claim is £822, reports Statista.
