Close Menu
Pet Business World
  • Trade News
    • Distributors
    • International
    • Legislation
    • Manufacturers
    • Other trades
    • Retailers
  • New Products
    • Birds
    • Cats
    • Dogs
    • Small Animals
  • Features
    • Industry Experts
    • Retailer profiles
  • Aquatics
  • Columnists
    • Newshound
    • Reptile Trade Views
  • People
  • Magazines
    • March 2025
    • February 2025
    • January 2025
    • December 2024
    • November 2024
    • October 2024
  • Classifieds
  • Trade Directory
  • Advertise
  • Email Newsletters
  • Subscribe
Facebook X (Twitter)
  • FREE Email Newsletters
  • About Us
  • Advertise
  • Contact Us
  • Free Magazine Subscriptions
X (Twitter) Facebook
Pet Business World
  • Trade News
    • Distributors
    • International
    • Legislation
    • Manufacturers
    • Other trades
    • Retailers
  • New Products
    • Birds
    • Cats
    • Dogs
    • Small Animals
  • Features
    • Industry Experts
    • Retailer profiles
  • Aquatics
  • Columnists
    • Newshound
    • Reptile Trade Views
  • People
  • Magazines
    1. May 2025
    2. April 2025
    3. March 2025
    4. February 2025
    5. January 2025
    6. December 2024
    Featured

    PBW News – May 2025

    By David ReesMay 13, 2025
    Recent

    PBW News – May 2025

    May 13, 2025

    PBW News – April 2025

    April 24, 2025

    PBW News – March 2025

    March 11, 2025
  • Classifieds
  • Trade Directory
Pet Business World
Other trades

Vets bring forward video consultation app

Michele SwalesBy Michele SwalesApril 1, 20203 Mins Read
Facebook Twitter LinkedIn Email
Share
Facebook Twitter LinkedIn Email

/

In the light of government advice to the nationwide lockdown, the Pets’n’Vets Family has brought forward the launch of its PetsApp, which provides video consultations to help pet owners throughout the current pandemic.

The Pets’n’Vets Family PetsApp is a bespoke version of PetsApp, a veterinary-specific client communications platform designed to bring vet practices and clients closer together by helping clients gain easier access to their vets.

A messaging system can support text chats – as appointment bookings, text consultations, and photo and video-sharing – and contactless payments can be taken via the app, which also offers video consults.

The launch has been brought forward in response to recent guidance from The Royal College of Veterinary Surgeons that, due to the coronavirus pandemic, rules have been relaxed on what vets can and cannot do with regards to tele/remote consulting in order to allow for this sort of interaction.

TEXT ADVICE

In order to help pet owners throughout the pandemic, as of yesterday (Monday), The Pets’n’Vets Family is offering veterinary text advice and video consult via the Pets’n’Vets Family PetsApp.

Pets’n’Vets Family partner Ross Allan, an award-winning RCVS Advanced Practitioner in Small Animal Surgery at the Roundhouse Veterinary Hospital, said: “Given the latest government advice, there is a pressing need to separate ‘essential’ from ‘non-essential veterinary’ visits.

“We fear that pet owners, particularly those more vulnerable members of the community, may find difficulty knowing what to do in the case that their pet is not well: they may either take a trip out of their home to seek veterinary help at a practice, exposing themselves to the possibility of infection, or may choose to delay seeking treatment for their pet, not knowing what to do.

AMBULANCES

“As a locally-owned practice and part of the Glasgow community for almost 50 years, we want to help! That’s why we have decided to put our resources into offering video consultations via our free-to-download app.”

Furthermore, The Pets’n’Vets Family will deploy its fleet of veterinary ambulances to offer a pet collection service should a pet’s health issue need further investigation at the Roundhouse Veterinary Hospital in Glasgow’s southside.

“Where the app, or telephone call can be used to update the owner, it will be the closest, safest alternative to bringing pets down to the vet practice,” said Allan.

“In addition, we have developed a robust medications delivery system whereby we can offer contactless payment via the app. We have also taken steps to ensure that we have all the medications and resources required to ensure that we are in a position to treat sick pets come what may.”

The app has also been designed to protect The Pets’n’Vets Family team by reducing footfall and enabling some team members to work from home.

Non-Pets’n’Vets Family registered pet owners struggling to access veterinary care for their pets during this time can download the app by following the link www.petsapp.com/vetTV on their mobile device for advice and veterinary video consultations.

Share. Facebook Twitter LinkedIn Email
Previous ArticleR’over and out!
Next Article Hair-raising!
Michele Swales

Read Similar Stories

Other trades

Organisers hail success of National Pet Month

May 9, 2025
Other trades

New app seeks to build dog owner communities

April 22, 2025
Other trades

Birmingham Dogs Home launches Spring fundraising appeal

April 11, 2025
Most Read

PATS Aquatic Zone set for expansion

May 22, 2025

Pedigree Wholesale expands Natures Deli paste range

May 22, 2025

OATA appoints new office manager

May 22, 2025
© 2024 Lewis Business Media. All Rights Reserved.
Lewis Business Media, Suite A, Arun House, Office Village, River Way, Uckfield, TN22 1SL

Privacy Policy | Cookie Policy | Terms & Conditions

  • OvertheCounter
  • Pest Magazine

Type above and press Enter to search. Press Esc to cancel.

We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. By clicking “ACCEPT ALL”, you consent to the use of ALL the cookies. However, you may visit "Cookie Settings" to provide a controlled consent.
Cookie SettingsREJECT ALLAccept All
Manage consent

Privacy Overview

This website uses cookies to improve your experience while you navigate through the website. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. We also use third-party cookies that help us analyze and understand how you use this website. These cookies will be stored in your browser only with your consent. You also have the option to opt-out of these cookies. But opting out of some of these cookies may affect your browsing experience.
Necessary
Always Enabled
Necessary cookies are absolutely essential for the website to function properly. These cookies ensure basic functionalities and security features of the website, anonymously.
CookieDurationDescription
AWSALBCORS7 daysThis cookie is managed by Amazon Web Services and is used for load balancing.
cookielawinfo-checkbox-necessary1 yearSet by the GDPR Cookie Consent plugin, this cookie is used to record the user consent for the cookies in the "Necessary" category .
PHPSESSIDsessionThis cookie is native to PHP applications. The cookie is used to store and identify a users' unique session ID for the purpose of managing user session on the website. The cookie is a session cookies and is deleted when all the browser windows are closed.
Others
Other uncategorized cookies are those that are being analyzed and have not been classified into a category as yet.
CookieDurationDescription
AWSALB7 daysAWSALB is a cookie generated by the Application load balancer in the Amazon Web Services. It works slightly different from AWSELB.
explat_test_aa_weekly_lohp_2021_week_4517 days 8 hoursNo description
ppwp_wp_session30 minutesNo description
tk_ai14 daysGathers information for WordPress by themselves, first party analytics tool about how WP services are used. A collection of internal metrics for user activity, used to improve user experience.
tk_qssessionGathers information for WordPress by themselves, first party analytics tool about how WP services are used. A collection of internal metrics for user activity, used to improve user experience.
Advertisement
Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. These cookies track visitors across websites and collect information to provide customized ads.
CookieDurationDescription
OAGEOsessionOpenX sets this cookie to avoid the repeated display of the same ad.
OAID1 yearThis cookie is set when an AdsWizz website visitor have opted out the collection of information by AdsWizz service or opted to disable the targeted ads by AdsWizz.
Analytics
Analytical cookies are used to understand how visitors interact with the website. These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc.
CookieDurationDescription
_ga2 yearsThe _ga cookie, installed by Google Analytics, calculates visitor, session and campaign data and also keeps track of site usage for the site's analytics report. The cookie stores information anonymously and assigns a randomly generated number to recognize unique visitors.
_gat_gtag_UA_31822138_71 minuteSet by Google to distinguish users.
_gid1 dayInstalled by Google Analytics, _gid cookie stores information on how visitors use a website, while also creating an analytics report of the website's performance. Some of the data that are collected include the number of visitors, their source, and the pages they visit anonymously.
tk_lr1 yearThe tk_lr is a referral cookie set by the JetPack plugin on sites using WooCommerce, which analyzes referrer behaviour for Jetpack.
tk_or5 yearsThe tk_or is a referral cookie set by the JetPack plugin on sites using WooCommerce, which analyzes referrer behaviour for Jetpack.
tk_r3d3 daysJetPack installs this cookie to collect internal metrics for user activity and in turn improve user experience.
SAVE & ACCEPT
Powered by CookieYes Logo