(L-R) Andrew Fullerton (CEVA), Kendall Clee (Vet Receptionist of the Year), Brian Faulkner and Kay Watson-Bray, founders of BVRA.
Kendall Clee, of Blacks Vets, in Dudley, West Midlands, has won the Veterinary Receptionist of the Year award.
The British Veterinary Receptionist Association received more than 100 nominations from vet staff and clients alike after launching the award earlier in the year. The winner was announced at the association’s second annual congress at the Belfry Hotel, in Sutton Coldfield.
Kendall said: “It’s absolutely amazing to win. Everyone at my practice is a joy to work with, so they’ve played a part in this to as they make my job easier.”
BVRA co-founder Kay Watson-Bray said: “We’ve had such a fantastic response from colleagues and clients wanting to recognise the efforts of their veterinary receptionists. The stories they shared were really heart-warming and it was clear that not only are veterinary receptionists appreciated, they make a considerable contribution to practice success.”
The runners-up were Laurie Williams, from Vets4Pets, Hereford, in second place, and Kristin Hardin, from Maven Vets, in North Cheam, Surrey, in third place.
The three finalists, unanimously chosen by an independent judging panel, all received an award, certificate and vouchers.