Laughing Dog has won a gold award for service for the second year running.
The Feefo Gold Trusted Service independent seal of excellence recognises businesses for delivering ‘exceptional experiences’, as rated by customers. Created by global online reviews platform Feefo, Trusted Service is awarded only to those businesses that use Feefo to collect genuine reviews and insights.
Those that meet the high standard, based on the number of reviews they have collected, and their average rating, receive the award. As all reviews are verified as genuine, the accreditation is a true reflection of a business’s commitment to outstanding service. Laughing Dog met the criteria from reviews posted last year, giving an average rating of 4.9/5.
Kate Tarrant, Laughing Dog’s marketing manager, said: “This Feefo Gold award gives recognition to how hard the Laughing Dog team works to give great experiences to all our customers. Our team of nutritionists listen, understand and respond to our customers’ needs, ensuring that we find the right natural baked product to suit their four-legged friend. We are really excited to win the award for the second year running – thank you to all our customers for taking the time to leave their reviews.”
Congratulating Laughing Dog on winning this year’s award, Matt West, CEO at Feefo, said: “The Trusted Service award has always been about recognising those companies that excel beyond the norm. This year we’ve seen many remarkable businesses leveraging the full potential of Feefo to provide outstanding levels of experience for their customers – and rightly being awarded our most prestigious accreditation. I’m looking forward to the continual success of the businesses that work in partnership with us throughout 2019.”
Laughing Dog is part of Fold Hill Foods Ltdbased in Boston, Lincolnshire. The company’s Farm Bakery range of dry completes and mixer meals is available in wheat-free and grain-free varieties, and its Farm Kitchen range of wet completes is grain free.