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    PBW News – March 2026

    By David ReesMarch 10, 2026
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    March 10, 2026

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UAE retailer completes digital transformation

David ReesBy David ReesSeptember 8, 20231 Min Read
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The Petshop, the UAE’s largest omnichannel pet retailer, has completed a unification of its activities under a single brand with the creation of a new web platform.

All ecommerce functionality is now found at www.thepetshop.com. The move makes the retailer’s widest range of products available in one place, following the company’s full rebranding to The Petshop across all channels. The retailer has seen revenue from online sales grow by 26% in the last seven months, with 57% of overall sales now online.

The Petshop has also launched a new express delivery service allowing Dubai-based customers to order any product online, and have it delivered within three hours.

Chief executive officer Amr Hazem said: “Our digital transformation strategy is driving rapid growth, with fast-growing online sales revenues and their increased contribution to the sales mix.

“We’re delighted to offer customers an even more seamless shopping experience in one place at www.thepetshop.com – which completes our rebranding. We’re experiencing very strong customer demand overall and have a long-term digital roadmap in place to extend our market-leading position in the UAE and beyond.”

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David Rees

David Rees is the editor of PBW News. In a 30-year career in trade journalism he has specialised in the retail and wholesale sectors, holding senior positions at a number of leading titles.

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