Retailer profiles News | Pet Business World

Shop Talk: Belvoir Barkery

Paul Hepburn — Sat, 09 May 2026 13:41:23 +0000

“She’ll be with you shortly, she’s just coming back from the castle”. This is not something you hear in your average pet shop but, then again, the Belvoir Barkery is not an average pet store. Set in the grounds of the glorious and imposing Belvoir Castle on the Leicestershire/Lincolnshire border near the town of Grantham, [...]

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Shop Talk: Supreme Animal Foods

Paul Hepburn — Sun, 05 Apr 2026 08:50:25 +0000

Still standing Supreme Animal Foods is the last remaining pet shop in South East London still selling live animals, and the store retains its focus on customer service, expert advice and high welfare standards. Back in the days when high streets used to be busy, every one of them had an independent pet shop filled [...]

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Shop talk: Pets & Friends – A groom with a view

David Rees — Tue, 31 May 2022 10:15:41 +0000

Pets & Friends’ new state-of-the-art grooming concept Pets Parlour at its Bletchley store is the latest in a series of initiatives to drive growth at the multi-site retailer. Pets & Friends may be a relatively new brand for many communities of pet owners, but the years of experience behind the retailer put it in a [...]

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Shop talk: Grovely Pet Supplies – All hands on deck

David Rees — Wed, 27 Apr 2022 09:48:26 +0000

Liz Chislett-Milne and Dave Chislett with the Alton store team Kat, Clareece and Bella Team building is a strong part of the ethic at Hampshire retailer Grovely Pet Supplies, where the aspiration is to support the independent sector further through networking events and a specialised wholesale business GROVELY PET SUPPLIES celebrates its tenth anniversary this [...]

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Shop talk: Paws on Track – Nicely on track

David Rees — Thu, 14 Apr 2022 10:46:00 +0000

Following a successful career as a dog trainer, Jacqui Wingfield switched to retailing and opened Paws on Track, a shop focusing on all-natural dog food and treats, last month. And local pet owners have already taken the store’s philosophy and service to their hearts When pbwnews visited Paws on Track in Haywards Heath, West Sussex, [...]

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Shop talk: Wolfit The Pet Shop – Standing up for independents

David Rees — Mon, 21 Mar 2022 09:31:00 +0000

Owner Adam Chapman (centre) with store team members Richard and Vicky Staying afloat as an independent pet shop isn’t getting any easier over time, but Adam Chapman of Wolfit in Kent keeps a close eye on sales and margins, and focuses on key points of difference over larger competitors Adam Chapman, owner of Wolfit The [...]

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Shop talk: The Aquatic Warehouse – Going the extra mile

David Rees — Wed, 23 Feb 2022 10:24:00 +0000

Three business partners and five team members focus on excellent customer service Customer care is key to the success of The Aquatic Warehouse in Hertfordshire. Here Glen Bird, a partner in the business, reveals how this specialist outlet has grown over the past three decades Can you tell us about the history of The Aquatic [...]

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Shop talk: Wild West Pet – natural pet store owner sticks to his guns

David Rees — Wed, 26 Jan 2022 14:16:00 +0000

Robert and Lauren make a winning team Wild West Pet based in the heart of Cornwall is one pet store that sticks to its promise of delivering natural products to its customers. Owner Robert Dawes reveals why he’s a trail blazer when it comes to offering the best in pet nutrition Health and nutrition have [...]

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Shop talk: Barks & Co – From furniture retail to thriving pet chain

Rachel Wood — Thu, 16 Dec 2021 14:36:00 +0000

Catherine O’ Sullivan, owner of a chain of sought-after pet shops and now with a fifth store about to open, tells pbwnews of her journey from passionate dog owner to retail success My life has always been in retail. From a very early age I started work in the family’s successful furniture shop, Pattens in [...]

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Shop talk: Unique Pets – From shop floor to booming online store

Rachel Wood — Tue, 09 Nov 2021 13:55:00 +0000

Jenna Tomlins (left) and Lucy Ellis were delighted when Unique Pets won the Independent Retailer Award at the 2017 Pet Industry Federation Awards Lucy Ellis tells Justine Thompson how a pet retail business borne of a love of animals has developed its bricks-and-mortar shop to include an online offering, in order to survive and thrive [...]

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