Newshound News | Pet Business World

Behind The Counter – June 2022

David Rees — Thu, 16 Jun 2022 11:31:30 +0000

Newshound, June 2022 New Freezer It could only happen to us! When we stopped keeping fish two years ago we had a three-metre wall space with nothing on it so we decided to shelve the top half for fish food and medicines and put our one and only freezer under it. This gave us space [...]

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Behind The Counter – May 2022

David Rees — Sun, 15 May 2022 11:27:01 +0000

Newshound, May 2022 Left in the shop Two younger men came into the shop looking for treats for a friend’s dog. After a few minutes they both announced they only had £1 each to spend so what could we recommend? We soon found them both something suitable and they went on their merry way. Ten [...]

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Behind The Counter – April 2022

David Rees — Fri, 15 Apr 2022 11:34:47 +0000

Newshound, April 2022 Growing trade Being in a tourist area, we have always benefited from the influx of visitors from Easter to October. Families come for a few days to tour the area or walk the famous Fife Coastal Footpath, considered by many to be one of the best walks in the country. Many bring [...]

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Behind The Counter – March 2022

David Rees — Tue, 15 Mar 2022 12:38:57 +0000

Newshound, March 2022 Electricity Knowing my electricity contract was up for renewal at the end of March, my broker had a quick look round in December and found a couple of suppliers who were offering slightly cheaper prices than I was currently paying. It was just pennies cheaper but I thought at least our electricity [...]

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Behind The Counter – February 2022

David Rees — Tue, 15 Feb 2022 12:43:40 +0000

Newshound, February 2022 Healthy Hogmanay In Scotland, the new year, or Hogmanay as it’s known here, is seen as a big, if not a bigger, celebration than Christmas. That’s why we have an extra public holiday. In fact, within living memory, Christmas day was a normal working day. So, while some shops close early on [...]

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Behind The Counter – January 2022

David Rees — Sat, 15 Jan 2022 12:45:34 +0000

Newshound, January 2022 A year to remember Well, 2021 was a year to remember and I’m sure everyone will have their own memories of coping with Covid on top of everything else it takes to run an independent pet shop! For us, it’s dancing around customers still trying to give that high level of personal [...]

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Behind The Counter – December 2021

David Rees — Wed, 15 Dec 2021 12:49:31 +0000

Newshound, December 2021 Trade trends We have been racking our brains to come up with an answer as to why our visitor trade was still going strong well into November, when in previous years it usually tailed off after the first week in September when the schools went back. Yes the pandemic has had an [...]

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Behind The Counter – November 2021

David Rees — Mon, 15 Nov 2021 12:54:09 +0000

Newshound, November 2021 Greetings cards In the spring we started to look at stocking a range of greetings cards. Our criteria were that they had to be blank inside, pet-related and nothing like the cards available in the half dozen or so shops in the town that currently stocked greeting cards. There is no point [...]

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Behind The Counter – October 2021

David Rees — Fri, 15 Oct 2021 11:55:54 +0000

Newshound, October 2021 Open all hours Like many shops that were allowed to stay open during the pandemic, we started off with severely reduced opening hours. In our case, we went for 9am to 2pm Monday to Friday and 9am to 1pm on Saturdays. Our thinking was that people would come out in the morning, [...]

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Behind The Counter – September 2021

David Rees — Wed, 15 Sep 2021 11:57:40 +0000

Newshound, September 2021 Swearing at customers I consider myself pretty calm and level headed when it comes to dealing with our more challenging customers, such as the ones that insist on squeaking every dog toy or setting off every mechanical cat toy. I’m even fairly calm when people bring in wet dogs to try on [...]

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