Retailers News | Pet Business World

Gladwells Pet & Country Store partners with Banham Zoo

David Rees — Fri, 29 May 2026 10:21:10 +0000

Retailer Gladwells Pet & Country Store has agreed a new conservation partnership with Banham Zoo in Norfolk and the Zoological Society of East Anglia (ZSEA). As part of the programme, which is dedicated to supporting wildlife conservation and community engagement, a portion of the proceeds of every bag of pet or animal feed purchased in-store [...]

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Pets at Home claims retail has “momentum” despite sales dip

David Rees — Wed, 27 May 2026 08:27:03 +0000

Retail sales have dipped at the Pets at Home Group, but the company maintains that its turnaround plan is on track in its latest results announcement. Preliminary results for the 52-week period ended March 26, 2026, show retail sales values down 1% at £1.29bn. The company maintains that its new strategy, which included reducing prices [...]

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PATS 2026 open for registration

David Rees — Fri, 22 May 2026 10:56:58 +0000

Pet retailers, distributors and garden centres are being urged to secure their place at PATS 2026, with free registration for qualifying trade visitors now officially open. Returning to the NEC Birmingham on September 27-29 September 2026, this year’s exhibition includes a number of new features including a Hosted Buyer Programme, Drop-in Clinic, International Pavilion and [...]

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Product quality key to pet store purchasing, says survey

David Rees — Tue, 19 May 2026 10:44:26 +0000

Quality is the single biggest factor driving pet product purchases in the UK, ahead of cost and with trust and knowledgeable service close behind, according to a new survey commissioned by Johnson’s Veterinary Products. The Pet Owner Survey Report 2026 found that 49% of respondents cited quality as the leading influence on their purchasing decisions, [...]

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Jollyes confirms Adam Dury as CEO

David Rees — Thu, 14 May 2026 07:52:37 +0000

Retailer Jollyes has confirmed Adam Dury as its next chief executive officer. Dury became CEO-designate in October 2025 after joining as chief operating officer in January 2025. Prior to that, he spent five years as chief commercial officer at Card Factory plc as well as in commercial roles at Tesco and Marks and Spencer. At [...]

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Campaign challenges pet owners to use their local store

David Rees — Thu, 07 May 2026 07:53:15 +0000

New research released in advance of National Pet Shop Day has revealed that 67% of pet owners think independent pet shops are important to their community, yet only 12% name an independent as their main source of pet products. The study by Johnson’s Veterinary Products, organisers of the annual campaign, shows a worrying gap between [...]

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Devon pet chain closes

David Rees — Tue, 28 Apr 2026 15:31:14 +0000

Devon-based independent pet store chain The Ark Pet Centres has shut all its stores, blaming the decision on rising costs. A social media post from the store chain said that it has closed its outlets in Exeter and Paignton as well as both branches in Plymouth. The business sold livestock including birds and small animals [...]

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Brand storytelling crucial for retail success, says report

David Rees — Fri, 24 Apr 2026 09:14:56 +0000

A new study is suggesting that retail success on the high street is being driven not by price, but by brand storytelling, in-store experience and community connection. The Voices of Retail report by Spring & Autumn Fair and Faire combines insights from 650 UK retailers and more than 2,000 consumers. The findings show that, while [...]

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Pets at Home signs e-commerce dropship partnership

David Rees — Tue, 21 Apr 2026 10:51:30 +0000

Pets at Home has announced a new strategic partnership with e-commerce specialist Rithum to deliver a dropship programme. The agreement will allow the retailer to widen its online product range more quickly and cost-effectively without necessarily holding more stock in its warehouse. The retailer said the arrangement will enable it to “rapidly expand its online assortment [...]

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PATS 2026 creates Hosted Buyer Programme

David Rees — Mon, 20 Apr 2026 11:41:31 +0000

The PATS trade show has announced the launch of a new Hosted Buyer Programme, to enable senior retail buyers and exhibitors to create a strategic framework for discussions through pre-scheduled meetings. PATS returns to the NEC Birmingham on September 27–29, 2026, and the new initiative is designed in part to capitalise on growing international interest [...]

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