Pets Business World - Terms And Conditions



Thank you for visiting the petbusinessworld website (the “Site”). By using this Site, you accept these terms.  If you do not accept these terms, do not use this Site.  We may change these terms from time to time, so you should review them each time that you visit the Site.  You should print a copy of these terms for future reference.

1. About us
1.1. This Site is operated by Pickwick Swales Limited, a company registered in England under company number 4299666 with a registered office at Ternion Court, 264-268 Upper Fourth Street, Central Milton Keynes MK9 1DP.  You can contact us by e-mailing

2. Using our Site
2.1 Unless otherwise stated in these terms, you must not (whether directly or indirectly) copy, download, store, make available, distribute, sell or offer to sell all or any part of the content or Site, or download or otherwise copy (whether directly or indirectly) any content, files or data from the Site to make or populate a database or publication of any kind whatsoever.  If you require any further information on permitted use, or a licence to re-publish any part of the Site (or any content), please e-mail us at or telephone on 01234 714644.
2.2. You must not use all or any part of our Site or the contents on it for commercial purposes without our permission.
2.3. Users, whether or not registered, must not abuse our Report Abuse facility e.g. by making malicious reports.

3. Registration
3.1. You must be 16 years old or older to register and submit material (e.g. comments) to the Site.
3.2. Only one registration per person is allowed. You must keep your registration information up to date.
3.3. You must choose an e-mail address which gives you frequent access to e-mails sent to that address, as we need to be able to contact you. You must keep your password confidential.
3.4 You must not:
              (i) impersonate or try to impersonate another person;
              (ii) disclose your password to anyone else;
              (iii) allow anyone else use your account;
              (iv) use anyone else’s account.
3.5. You are responsible for everything done using your account.  If you think that someone else may have access to, or be using, your password or account, you must tell us as soon as possible by e-mailing

4. Your content – what we are allowed to do
4.1. We may publish, check, edit or remove all or part of the comments or other material, including your name, which you submit to us (‘Your Content’), at our sole discretion.  
4.2. You retain any copyright you may have in Your Content.  By submitting material to us, you grant us a royalty-free, perpetual, irrevocable, non-exclusive worldwide licence to use, copy, edit, adapt, publish, translate, create derivative works from, make available, communicate and distribute Your Content (in whole or part) and/or to incorporate it in other works in any form, media, or technology now known or later developed.  By submitting Your Content, you warrant that you have the right to grant this licence. The licence is capable of sub-license by us to other entities and brands in our group of companies.
4.3. To the extent permitted by law, you waive your moral rights (e.g. the right to be identified as author or to object to derogatory treatment) in Your Content.
This clause means, for example (without limitation), that we can:
              • Continue to publish all or part of Your Content, including your name even if you change your mind and want us to remove it and/or you are no longer registered with the Site;
              • Remove Your Content, even if you have not breached these Terms or our House Rules;
              • Use all or part of Your Content in promoting our products and services (e.g. we may use a screenshot including your comments in our advertising);
              • Edit your Content, which may result in a part of it being modified and displayed, including without your name. Please note that we do not check, monitor, moderate or even see all the comments and other material submitted to us. While some comments are pre-moderated (i.e. checked in advance by us before publication), some are not.

5. Your content – what you are not allowed to do
5.1. You must not submit any material to our Site that:
(a) is:
(i) defamatory, malicious, threatening, false, misleading, offensive, abusive, discriminatory, harassing, blasphemous or racist,
(ii) indecent, obscene or of a sexual nature,
(iii) a breach of confidentiality or someone's privacy;
(b) could prejudice any active legal proceedings of which you are aware;
(c) is likely to:
(i) cause someone alarm, anxiety or distress;
(ii) encourage violence or racial or religious hatred;
(d) infringes any intellectual property rights, such as copyright and trade marks. This means generally that you must own the rights in everything you submit or must obtain permission from the rights owner to submit the material;
(e) is technically harmful (including, without limitation, computer viruses, logic bombs, Trojan horses, worms, harmful components, corrupted data or other malicious software, harmful data or conduct);
(f) advertises any product or services;
(g) impersonates anyone else or otherwise misrepresents your identity, affiliation or status;
(h) is in breach of these Terms, our Privacy Policy, and/or House Rules;
(i) is, encourages or teaches conduct that is a criminal offence, gives rise to civil liability, or is otherwise unlawful;

5.2. You must not include links on the Site to any websites or webpages.
5.3. You must not try to get round any protections we put in place for the security and operation of the Site.
5.4. You must not re-submit content which you are aware has been removed.

6. Suspending or terminating your registration.
6.1. We may suspend, terminate or prevent your registration at our sole discretion. This may be because, for example, we consider that you have breached or will breach these Terms or our House Rules or someone has reported abuse. However, we are not obliged to do these things.
6.2. Where we suspend, terminate or prevent your registration, you must not attempt to re-register or submit content (e.g. using someone else's registration), without our permission. The period of any suspension depends on all the circumstances.

7. Third party content and links available on this Site
7.1. We are not liable or responsible for the third party content on this Site.  Third party content includes, for example, comments posted by users and the content of advertisements.
7.2. Where this Site contains links to other sites and resources, which are provided by third parties, these links and resources are provided for your information only and you access them at your own risk.  We are not liable or responsible for the content of third party sites or resources.

If you see something that you reasonably believe breaches these Terms or our House Rules, please contact us at

8. Your personal information
8.1. We will use your personal information in accordance with our privacy policy, which forms part of these Terms.  Please read our Privacy Policy now.
8.2. We collect personal information from you (such as name, address, telephone number, email address etc) when you complete registration or enquiry forms, submit comments to the Site, participate in message boards, blogs and other such user generated content facilities or send emails to us. Please do not submit your personal information to us if you do not wish us to collect it.
8.3. In addition to personal information, we may collect information about you automatically when you visit the Site. The collection of information may involve the use of cookies and web beacons. A web beacon is a small graphic image placed on a web page that is designed to allow us to monitor traffic on the Site. A cookie is a small text file that is placed on your computer's hard drive by your web browser when you first visit the Site. The cookie allows us to identify your computer and find out details about your last visit. Most Internet browsers accept cookies automatically, but usually you can alter the settings of your browser to erase cookies or prevent automatic acceptance if you prefer. If you choose not to receive our cookies, we cannot guarantee that your experience with the Site will be as quick or responsive as if you do receive cookies.
The information collected by cookies and web beacons is not personally identifiable, it includes general information about your computer settings, your connection to the Internet e.g. operating system and platform, IP address, your browsing patterns and timings of browsing on the Site and geographical location.
8.4. No data transmission over the internet can be entirely secure, so we do not guarantee the security of your personal information and/or use of the Site. However, we use reasonable endeavours to protect the security of your personal information from unauthorised access or use by using encryption technology. In addition to these safeguards, your personal information is protected in the UK by the Data Protection Act 1998. This provides that the information which we hold about you should be processed fairly and lawfully, should be accurate, relevant and not excessive, not be retained for longer than is necessary and, if applicable, be kept up to date.

9. The use of Cookies
So that we can provide you with a personalised browsing experience, this website uses Cookies.
9.1. What are Cookies?
Cookies are small bits of text that are downloaded to your computer, mobile or other device when you visit a website. Your browser sends these Cookies back to the originating website each time you visit, so it can recognise you by means of a user identification code, customized preferences, or a record of pages visited). Cookies are not programs, so they can’t install things you don’t want on your computer.
9.2. Why do we use them?
We use Cookies so we can identify your computer when you visit. Cookies allow us to recognise and automatically log in registered users, and let us establish how people navigate our site. They enable us to identify which aspects of our website are popular, so we can keep our site relevant and up to date. Cookies also help improve your browsing experience, and identify your preferences.
9.3. Third-party cookies
To support our journalism, we sometimes include photos and video content from third-party websites such as YouTube. Some of our web pages also contain promotional links to other companies’ sites – if you follow one of these links, a Cookie may be used to tell that other site where you came from. All those third-party websites may have Cookies; we do not control the dissemination of any Cookies on those sites. 
9.4. Opt out
You do not have to accept Cookies. You can amend your browser's settings to prevent it from accepting cookies. However, please be aware that if you do disable these Cookies, you may lose some features.
9.5. Cookie problems
By default, most browsers are set-up correctly to use cookies; however should you encounter errors when attempting to navigate the site, just follow these directions to set up cookies on your browser:
Mozilla Firefox
  • Go to the "Tools" menu.
  • Select "Options".
  • Select the "Privacy" icon in the left panel.
  • Check the box corresponding to "Allow sites to set cookies".
  • Click "OK" to save changes.
Microsoft Internet Explorer
  • Select "Internet Options" from the Tools menu.
  • Click on the "Privacy" tab.
  • Click the "Default" button (or manually slide the bar down to "Medium") under "Settings".
  • Click "OK".

10. Our liability
10.1. The information contained on this Site is for information purposes only and does not constitute advice. You should check any information on the Site and use your own judgment before doing or not doing anything on the basis of what you see. We give no warranties of any kind in relation to the Site or its contents.
10.2. Except for liability for fraudulent misrepresentation, we are not liable for:
        (a) any action you may take as a result of relying on any information provided on this Site or for any loss or damage suffered by you as a result of you taking this action;
        (b) any dealings you have with third parties (e.g. other users, advertisers or promoters) that take place using or facilitated by the Site;
        (c) any liability for losses which are not a foreseeable or likely consequence of (i) your use of the Site, or (ii) a breach of these Terms.
10.3. We are not responsible if you cannot access the Site properly or at all because of any event outside our control, for example (without limitation) the performance of your or our ISP, your browser or the Internet.
10.4. The Site relies in part on software to work. Software has bugs. While we will monitor the Site and try to fix bugs, we cannot guarantee that the Site or any individual feature of the Site will be error-free, available all the time and/or free from viruses.
10.5. However, nothing in these Terms will affect any liability we may have for death or personal injury arising from our negligence or any other liability which cannot be excluded or limited by law.

11. Maintenance of the Site
11.1. Making your use of the Site enjoyable means we need to fix bugs, install updates and do general diagnosis and maintenance of the Site. We will try to do scheduled maintenance during times when we anticipate that on-line use is lower than normal.
11.2. We also need to be able to do emergency maintenance and/or suspend access to the servers where, in our reasonable discretion, we see the need to do that. We will try to have the Site available again as soon as we think it is safe to do so.

12. Validity of these Terms
12.1. If any part or provision of these Terms is found to be unlawful or unenforceable, this shall not affect the validity of any other part or provision.

13. Jurisdiction and applicable law
13.1. These Terms are governed by English law. The English courts shall have exclusive jurisdiction over any dispute relating to these Terms.