News Pets At Home Opens New Head Office



Pets at Home opens new head office
3rd December 2018

By Karen Pickwick

Pets at Home has opened a new, ‘pet-friendly’ head office called Chester House – named after the first Pets at Home store that opened in 1991.
The new building is a result of a £2m investment, which the company says will help drive improved ways of working, using the latest in technology and communications to provide ‘a work space that encourages collaboration and team work’.
The new office can accommodate up to 300 people and includes 17 meeting rooms, all with their own unique design that reflects the history and achievements of the business. The building also includes three kitchens, a library and a creative lab.
Along with a variety of spaces for working, the new office aims to enhance staff wellbeing during the working day. From private phone booths and enhanced lighting, to a tuck shop and areas for relaxation, Pets at Home has worked closely with its People team to create an environment that not only looks good but offers ‘comfortable and productive spaces’.
In addition, the building also boasts a pet kitchen – a dedicated area for storing and preparing food for pets, which even includes a tuck shop in case colleagues forget their treats.

Outside, Pets at Home has invested in a Pet Park, a fully-enclosed, safe area designed with the welfare of colleagues’ pets in mind and as such is split into different zones and textures for inquisitive paws. It includes toys, ramps, tunnels, water stations and a warm shower for muddy paws (and boots).
An internal competition to name the new building was won by central data manager Sue Richardson, one of the retailer’s longest serving staff members, and Leanne Friar, development small projects manager, who chose the name Chester House, in recognition of the first Pets at Home store that opened in Chester in 1991.
Founder of Pets at Home Anthony Preston and his wife, Margaret, were invited to the opening of the new headquarters by group CEO Peter Pritchard.
Peter said: “From the Pet Park to the meeting rooms and kitchen spaces, our new state-of-the-art home and workplace has been built with our colleagues and their pets in mind.
“We’re delighted that Anthony Preston and his wife, Margaret, were able to join us for the opening of Chester House. The business has come a long way since our first store opened in Chester and it seems fitting that our new building is named after it.”
In addition, Pets at Home also unveiled new names for the two other support office buildings, Gateshead House and Rotherham House, named after the second and third Pets at Home stores to open.