Lintbells Launches Retailer Training



Lintbells launches retailer training
8th November 2018

By Robert Ellis

Lintbells has launched a new Mobility Matters initiative to the pet trade.

The scheme provides training and resources for retailers to help owners in the management of dogs with stiff joints.

Lintbells is offering to visit stores and provide staff with training. Once complete, certificates are issued for every staff member who has taken part and an ‘Accredited Mobility Matters Store’ window sticker provided to help signpost that expert support is available.

Also included is a pocket guide for staff to carry around and refer to as needed.

Lintbells brand manager Gemma Cunningham says retailers can use the materials to complement the advice given by veterinary practices and to refer customers to the vet when needed.

She adds that while Mobility Matters can help increase the sales of supplements and generate incremental sales from mobility aids and harnesses, the benefits go much further.

“It’s about improving expert credentials and knowledge and developing the services pet owners want,” she said. “We want to ensure that pet owners have a great experience when they ask their retailer for advice. Mobility Matters will enable retailers to exceed expectations and help their stores become a destination for expert pet care.”