Worth it in the end

Discussion in 'You couldn't make it up!' started by Newshound, Oct 31, 2016.

  1. Newshound

    Newshound Member

    Last month I recounted a complaint concerning rabbits that I had sold and my having to confer with the customer’s vet before I could come to a decision as to what to do. Even though he is also our vet, we still had to have written permission from the customer before the vet could discuss the issue, and then he would only discuss the issue via letter. Client confidentiality, apparently. However, it was worth it because what the customer said the vet had said was
    somewhat different from what the vet put in his letter.
     

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