Brand loyalty

Discussion in 'You couldn't make it up!' started by Newshound, May 6, 2021.

  1. Newshound

    Newshound Member

    A customer came in asking for Burns dog food but, according to him, the packaging in the shop looked different to the bag he had at home. He phoned his wife who told him they fed the dog on Royal Canin, not Burns. Unfortunately we don’t stock Royal Canin so he said he would take Chappie as, according to him, that was the nearest equivalent and the dog liked it just the same. So much for brand loyalty.

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